FAQ
Where is your office?
Redemption Counseling is located at the intersection of Kildaire Farm Road and Commonwealth Court in Cary, North Carolina, at the following address:
1140 Kildaire Farm RoadSuite 201Cary, NC 27511
Where do I park?
You’ll find ample parking in the lot.
There are a few designated “visitor” parking spaces in the front along Kildaire Farm Road; however, you may park in any available space.
Is there handicapped parking available?
What are your hours?
Typically, normal office hours are from 8:30 a.m. to 4:00 p.m., Monday through Friday.
When you enter the portal, you will see available appointment slots in real time, or you can call/text to request a time.
Do you offer evening and weekend appointments?
Yes. I do offer limited evening hours and Saturday morning appointments by request.
Note: These hours are by request only and on a limited basis.
Do you offer virtual sessions?
Yes. I offer telehealth sessions through a secure, HIPPA-compliant platform called SimplePractice.
How long are your sessions?
Session times vary based on type and content.
Generally 45-60 minutes per session. 90 minutes for diagnostic evaluations.
Do you take insurance?
Yes. I am currently in-network with Blue Cross/Blue Shield, United Healthcare, UMR, and Aetna insurance. You must submit your copay/coinsurance at the time of service.
**Those with insurance other than those listed above are responsible for any charges incurred.
I will provide you with the necessary information to submit to your provider for possible reimbursement; however, I have no way of knowing what your particular insurance provider will reimburse and cannot answer questions about that aspect of billing.**
How do I set up an appointment?
You may contact me by clicking below:
What is your cancellation policy?
What age ranges do you work with?
Generally, I work with anyone aged 18 and above.
Do you work with women, men, couples?
Do your clients receive assignments between sessions?
Yes. I design these to keep you focused and on track between sessions.
Because I tailor it to your specific needs, not all clients will have the same assignments.
What modalities do you use?
No single modality works well in every case or for every client/couple because you’re all unique.
I’m an eclectic therapist – I use various modalities depending on your specific needs.
Commonly, I may integrate combinations of Cognitive Behavior Therapy (CBT), Dialectical Behavior Therapy (DBT), Internal Family Systems (IFS), or Motivational Enhancement Therapy (MET).